Acquaint Help Topics

Key List

🗝️ Key List Function Overview

The Key List provides a comprehensive key management system, allowing users to track, assign, and return keys associated with properties. Keys are categorized by status:

  • Available

  • Signed Out

  • Lost

  • Archived

Keys can be signed out to contacts and returned directly from this screen.


🔔 Overdue Key Reminders

A Home Page Reminder titled "Keys Overdue" displays a list of keys that have not been returned by their expected date.

📂 Accessing the Key List

You can access the Key List via:

  • Main Tab → Key List

  • Keys Tab on the Property Screen (shows keys for the selected property only)


📋 Key List Display Fields

The following information is shown in the Key List:

  • Reference / Peg

  • Property Address (suppressed when accessed via Property screen)

  • Owner (suppressed when accessed via Property screen)

  • Status

  • Notes

  • Contact

🧰 Key List Actions

Available via the Menu button or by right-clicking on the screen:

🔧 Key Management

  • New – Create a new key entry for a property

  • Edit – Modify key details

  • Delete – Remove a key record

  • Report – Generate a Key List Report


🔄 Key Movement

  • Sign Out – Assign a key to a contact

    • Signed Out To – Select the contact

    • Signed Out Date/Time

    • Expected Return Date/Time

  • Return – Log the return of a key

    • Returned Date/Time

🔍 The Key List can be filtered by Status and Branch for easier navigation.


📝 Signing Out a Key

  1. From the Key List screen or Property → Keys tab, right-click and select Sign Out

  2. Choose the contact from the Signed Out To dropdown or click Add Me to assign it to yourself

  3. Specify the Expected Return Date

  4. Click Save

  5. A prompt will appear asking if you'd like to print a Key Sign-Out Form for signature

If the contact is a Tenant, Acquaint will automatically set the Expected Return Date to match the Tenancy End Date. If the tenancy is renewed, the return date updates accordingly.


🔁 Returning a Key

  1. From the Key List screen or Property → Keys tab, right-click and select Return

  2. Enter the Returned Date

  3. Click Save


🖨️ Sign-Out Form

When signing out a key, you may wish to obtain a signature. Upon saving, click Yes when prompted:
"Would you like to print a Key Sign Out form?"
Acquaint will generate a printable form containing key details for signature.