Web Site Uploading
🌐 Uploading Property Details to Web & Portals in Acquaint
Acquaint allows you to upload property details to:
Your own website (if hosted by Bright Logic)
Subscribed internet property portals
Social media platforms
Uploads are automated and customizable to suit your marketing strategy.
https://youtu.be/iqu0rC2q3Dg?si=mzc2bSWAzTJg9d_U
🚀 Portal Uploading
Acquaint’s automatic portal uploading system sends your property data to subscribed portals and social networking sites.
This is an optional monthly service (pricing available separately)
Acquaint supports a wide range of portals—see the full list [here]
To set up a new portal:
Contact your Account Manager at the portal
Inform them that your feed will come from Acquaint
They will provide a Feed ID for our Support Team to link your data
🔄 Web Uploads
Property uploads occur automatically every 15 minutes.
By default, only properties marked as Available are uploaded. However, you can adjust settings in System Configuration to include:
Sales Properties Under Offer
Rental Properties Under Offer
⚙️ Property-Specific Upload Settings
Each property can be configured individually via the Web Upload field on the Main Details tab:
Option | Description |
Based on Status | Default setting; uploads only if status is Available |
Always Upload | Upload regardless of status |
Never Upload | Prevent upload regardless of status |
Always Upload As Available | Upload and display as Available |
Just My Website | Upload only to your website, not portals |
Just to Portals | Upload only to portals, not your website |
Available Until Exchanged | Upload Sales properties under offer until exchange date (can be set globally or per property) |
🏡 Upload Content Includes:
Descriptions
Price
Room details
Directions
Images
Floor plans
🚫 Web Upload Exclusions
If you're subscribed to portal uploading, you can exclude specific properties from individual portals such as:
To exclude a property:
Open the property record
Click the Exclusions button in the Web Upload field
Select the portals to exclude
Click Save
⚠️ Upload Errors & Logs
If a property fails to upload, Acquaint will automatically requeue it once the issue is resolved.
Access the Web Upload Logs via:
File → Admin Tools → Web Uploads
Or the Web Upload Errors reminder on the System tab
From the log screen, you can:
Reupload this record – sets status to pending
Reupload all records – resets all to pending and logs the event
Reupload errors – resets only errored records to pending
📌 Double-clicking a record with an "Upload" action opens the relevant property screen.
❌ Common Upload Rejection Reasons
Properties may be rejected if they lack:
Price
Description
Valid status for upload
Tax band
Local authority
Valid postcode (required by most portals)
🛡️ If uploads fail entirely, check your antivirus or firewall settings—FTP transfers may be blocked.
⏰ Upload Timing & Visibility
Portal uploads occur nightly at 10:00 PM (GMT) from Acquaint’s servers
Your own website (if hosted by Bright Logic) updates instantly
Portals and social media may take a few hours to reflect changes
Properties sent today typically appear by the next morning
🗓️ Sold & Let Properties
You can configure Acquaint to:
Display Sold/Let properties for a set number of days
Automatically remove them afterward
Override default settings for prestige listings to keep them visible longer
📅 Under Offer Visibility
Sales properties marked as Under Offer can be shown as Available until exchanged:
This is a global setting in System Configuration (default: No)
Can also be applied per property via the Web Upload status
Updating a property to Available will reset its Marketing Date to today and log the change in the Journal. If the Web Upload does not work it is most likely to be an issue with your Antivirus or Firewall software blocking the FTP transfer (see notes below for details on how to resolve this)