Tenancy Custodial Scheme

Acquaint's integration with the Tenancy Deposit Scheme will automate the process of transferring tenancy deposit registration information to TDS. Eliminate inaccuracies and duplication of work by using Acquaint to speed up the tenancy deposit registration process and save valuable time at the start of the tenancy.

Available to agents only in England, Wales and Northern Ireland.

Setting up the Integration

You will require your authentication details from TDS Custodial in order to set up the integration.

1. In File Configuration → Lettings → Deposit Scheme this should be set to Tenancy Deposit Scheme UK or Tenancy Deposit Scheme Northern Ireland.

2. To set up the integration, enter your TDS Member ID, Branch ID and API Key into the respective fields in File -> 3rd Party Integration → Lettings → TDS Custodial Authentication

Registering a Deposit

Ensure the Tenant has a mobile phone and email addresses against their Contact record.

When setting up a new Tenancy in Acquaint, if the Deposit Held By option has been set to Custodial Scheme, a Register Deposit with TDS screen will be displayed. Click Run.

Once run, the deposit request will be queued for processing by the TDS.

Pending requests can be seen on the Home Page using the Deposit Scheme ID Required Home Page reminder.

Acquaint will check every 30 minutes for processed TDS deposit registrations. If successful, the Tenancy will appear in your TDS dashboard.

When the request a has been completed a Desktop Alert will show the Deposit Protection Certificate has been downloaded for the Contact. Clicking on the alert will display the Certificate.

https://www.youtube.com/watch?v=VNIy-CGdDHQ

The Tenancy record in Acquaint will also be updated with the Deposit Account Number / Tenant Scheme ID.

If there are any errors with the deposit registration request, a deposit registration error task will be created for the User who submitted the request.