🏡 Tenancy Check-Out with Deposit Replacement Service
When completing a tenancy check-out, please note that deposit deduction and custodial scheme request options will not appear directly on the Check-Out screen.
🔓 Accessing the Check-Out Screen
You can access the Tenancy Check-Out screen in one of the following ways:
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From the Tenancies List screen
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By selecting Tenancies via the Contacts or Properties screen, then choosing Check Out from the Menu button
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Or by right-clicking on the tenancy record and selecting Check Out
📋 Completing the Check-Out Process
The Check-Out screen will be displayed. Now is your opportunity to check the details are correct:
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Property
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Tenant
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Start Date
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Tenancy End Date
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Check Out performed
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Tenant Deposit Held
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Tenant Unallocated Credit
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Rent Due/Arrears
You’ll be prompted to create a debit on the tenant’s account for the Check-Out Fee, if applicable
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Continue through the check-out steps:
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Input meter readings (optional)
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Add a forwarding address (optional)
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Click Save to complete the process.
