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Tenant Introduction

👥 Tenant Introduction Function

The Tenant Introduction function is used when introducing an applicant or tenant to a landlord, typically involving a one-off upfront fee.

Note: This action does not create a Tenancy record, but it does update the Property Status to Completed.


📍 How to Access

You can access the Tenant Introduction screen from:

  • The Contact screen:
    Click the Tenancies icon, then select Tenant Introduction from the Menu button

  • The Tenancy List screen:
    Select Tenant Introduction from the Menu button


➕ Adding a Tenant Introduction

Fill in the following details:

Field

Description

Property

Select the property being introduced

Tenant

Choose the tenant/applicant being introduced

Tenant Fee #1 and #2

Enter any upfront fees (e.g. admin, reference checks) and select the appropriate product from the dropdown

Payment Method

Specify how the tenant is paying

Total Due

Displays the total amount due from the tenant

Receive Payment Now?

Tick this box to generate a receipt for the tenant payment

Landlord Fee #1 and #2

Enter any upfront fees charged to the landlord and select the appropriate product

Payment Method

Specify how the landlord is paying

Total Due

Displays the total amount due from the landlord

Receive Payment Now?

Tick this box to generate a receipt for the landlord payment

Bank Account

Choose the account (Client, Current, Deposit) to post setup fees and deposits

Received Date

Enter the date the payment was received

Received By

Select the user who processed the payment