Send Details to IFA
📤 Referring a Contact to a Financial Advisor in Acquaint
Acquaint allows you to send a Contact’s details directly to a Financial Advisor as a referral.
đź§© Initial Setup
Before using this feature:
Ensure the Financial Advisor is set up as a Contact with the Contact Type set to Financial Advisor
Make sure their email address is entered in their Contact record
Assign the advisor as the default by navigating to:
File → Configuration → Site/Branch → Defaults → Default Financial Advisor
📬 Sending the Referral
To send a Contact’s details:
Open the relevant Contact record
Go to the Advanced tab
Click Send Details to IFA
The Email screen will appear, pre-filled with the Contact’s details
Click Send to email the referral to the Financial Advisor
A Note will automatically be added to the Contact’s record to log the referral
📝 Email Template
Acquaint uses a default email template titled Financial Advisor Enquiry Lead to format the referral. This template can be customized via: Marketing Tools → Emails