📤 Referring a Contact to a Financial Advisor in Acquaint
Acquaint allows you to send a Contact’s details directly to a Financial Advisor as a referral.
đź§© Initial Setup
Before using this feature:
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Ensure the Financial Advisor is set up as a Contact with the Contact Type set to Financial Advisor
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Make sure their email address is entered in their Contact record
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Assign the advisor as the default by navigating to:
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File → Configuration → Site/Branch → Defaults → Default Financial Advisor
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📬 Sending the Referral
To send a Contact’s details:
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Open the relevant Contact record
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Go to the Advanced tab
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Click Send Details to IFA
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The Email screen will appear, pre-filled with the Contact’s details
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Click Send to email the referral to the Financial Advisor
A Note will automatically be added to the Contact’s record to log the referral
📝 Email Template
Acquaint uses a default email template titled Financial Advisor Enquiry Lead to format the referral. This template can be customized via: Marketing Tools → Emails