🔗 Linking Contacts in Acquaint
Contacts can be linked together to represent relationships—such as two individuals jointly purchasing a property. In a linked relationship:
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One Contact is designated as the Primary
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The others are referred to as Links
Linked Contacts are identified by the Linked To field on their record.
👥 Linking Existing Contacts
To link two existing Contact records:
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Locate the Link Contact (the one to be linked to another)
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Click Edit
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Go to the Advanced tab on the ribbon menu
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Click Link To / Unlink
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In the Find Link to Contact screen, search for and select the Primary Contact
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Click Select, then Save
➕ Linking When the Link Contact Doesn’t Exist
To create and link a new Contact:
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Open the Primary Contact record
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Under the Advanced tab, choose:
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Create Link (Quick) for fast entry
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Create Link (Advanced) for full Contact details
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Complete the form and save
There is no limit to the number of Links that can be associated with a Primary Contact The Quick option includes a Save & New button for adding multiple Contacts efficiently
🔄 Unlinking Contacts
To remove a link between Contacts:
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Open the Link Contact record
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Go to the Advanced tab
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Click Link To / Unlink
🔁 Switching a Link to Primary
To promote a Link Contact to Primary:
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Open the Link Contact record
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Click Edit
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Go to the Advanced tab
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Click Make Primary
This will update the relationship so the selected Contact becomes the Primary.
🧾 Viewing Linked Relationships
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On the Primary Contact record:
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The Linked To field shows the number of linked Contacts
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A dropdown list displays all linked records
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On a Link Contact record:
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The Linked To field shows the Primary Contact they are associated with
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✉️ Letters, Labels, and Statements
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When generating Letters or Address Labels for a Primary Contact:
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Linked Contacts are automatically included in the Salutation and Addressee fields
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Example: “Dear Mr Smith & Ms Jones”
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When producing Statements for a Landlord:
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All Tenants (Primary and Linked) will be listed
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🗑️ Deleting Linked Contacts
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If a Primary Contact is deleted, all associated Link Contacts will be automatically unlinked
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The Link records themselves are not deleted