✉️ Sending Letters in Acquaint
Letters can be sent to any Contact directly from the Contacts, Property, Work Orders, or Certificates screens using the Correspond tab → Letter icon.
📝 How It Works
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Each letter is generated using a Letter Template, which creates a Microsoft Word document
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Select your desired template from the Letter Templates lookup table
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Once sent, the letter is automatically saved in the Correspondence screen of the relevant Contact
🧩 Sending Letters from Property, Work Order, or Certificate Screens
When sending letters from these screens, the process offers additional flexibility:
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You can send the letter to multiple recipients, including Contacts linked to the Property
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This may include:
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Utility Suppliers
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Local Authorities
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Guarantors
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Other associated Contacts
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After generation, each letter will appear in the Correspondence screen of the recipient’s Contact record, not just the origin screen.
