🚪 Tenant Leaving: Process Overview
If a tenant is leaving—or has already left, whether by agreement, without agreement, or by absconding—you can update the tenancy status accordingly.
📍 How to Access
To initiate this action:
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Right-click on the tenancy from the Tenancy List, or
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Navigate to the Tenancies screen via either the Property or Contacts screens
🔄 What Happens When You Set Tenant Leaving
Selecting Tenant Leaving will:
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Prompt you to remarket the property, if appropriate
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Automatically update the Tenancy Status to Tenant Leaving
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Trigger a Tenancies – Tenants Leaving reminder on the Home Page under the Lettings section
đź’¬ Next Steps
Once the status is updated, you can:
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Review the tenant’s account
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Decide whether to pursue any outstanding payments or write them off