Acquaint Help Topics

Set Tenancy to Tenant Leaving

🚪 Tenant Leaving: Process Overview

If a tenant is leaving—or has already left, whether by agreement, without agreement, or by absconding—you can update the tenancy status accordingly.


📍 How to Access

To initiate this action:

  • Right-click on the tenancy from the Tenancy List, or

  • Navigate to the Tenancies screen via either the Property or Contacts screens


🔄 What Happens When You Set Tenant Leaving

Selecting Tenant Leaving will:

  • Prompt you to remarket the property, if appropriate

  • Automatically update the Tenancy Status to Tenant Leaving

  • Trigger a Tenancies – Tenants Leaving reminder on the Home Page under the Lettings section


đź’¬ Next Steps

Once the status is updated, you can:

  • Review the tenant’s account

  • Decide whether to pursue any outstanding payments or write them off