Unlinking Credits

If a credit has been allocated to the wrong debit it is possible to unlink the credit in certain instances. In the Accounts screen select the Credit and right-click and select Unlink.

Once clicked Acquaint will check if it's possible to unlink the credit and if not a message will appear.

The credit will not be unlinked if:

• Credit is on a statement

• Credit is a deposit/holding deposit that's been transferred

• Credit is linked to a fee, deposit or overseas tax deduction that's been transferred

• Credit is linked to a charge in another account (e.g. rent received on landlord's account is linked to rent due on tenant's account)

• Credit is linked to a charge that has other transactions linked to it that are on a statement, invoice or bank reconciliation (e.g. rent received on a tenant's account where the landlord has already been paid the rent)

• Credit is linked to a charge that's on a bank reconciliation

• If the transaction it's linked to is in a different bank account or assigned to a different contact or property

When a credit is unlinked the following will happen:

• The status of the credit will be set to unallocated

• The status date of the credit is reset to the due date

• The credit is unlinked from the debit

• The status of the linked debit is set to unpaid

• The status date of the debit is reset to the due date

• The banking date of the debit is reset to 01/01/1900

• Any other transactions linked to the debit are deleted (e.g. unlinking rent received on tenant's account will delete rent received and management fees on the landlord's account)