A payment will create a credit against the Account.
To make a payment find the Contact, click Accounts and click New Charge.
Enter the following:
Under General Details tab
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Property
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Contact
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Bank Account
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Received Date
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Payment Method
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Product
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Gross or Net Amount
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Statement Notes - this will appear on the statement for the Contact
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Notes - for internal use
If there are unpaid Rent Dues on the Account a prompt will ask if you 'Are making a Rent Payment? Clicking Yes will display the Process Tenant Payment screen enabling you to select payments. Select the Tenant Payment(s) and click Run.