Acquaint Help Topics

Applicant Matching

🔍 Property Matching in Acquaint

Acquaint offers three powerful ways to match properties with contacts, helping you streamline marketing and applicant engagement:

1️⃣ Match a Contact to Properties

Match properties based on an individual contact’s requirements.

2️⃣ Match a Property to Contacts

Identify contacts who may be interested in a specific property.

3️⃣ Match & Market (Bulk Matching)

Automatically match properties to multiple contacts and send details via email or post.


📊 Matching Criteria

When matching contacts and properties, the following fields are considered:

  • Category: For Sale / To Rent

  • Status: Available / Under Offer (default); can include Instructed or Valuation

  • Price

  • Bedrooms

  • Property Type: Flat, Detached, Terrace, etc.

  • Property Area

  • Garden / Land / Parking / Riverside / Seaside / Leisure Facilities

  • Disabled Access / Retirement / Development Potential / Required Updating

  • Furnished / Benefits / Pets / Students / Children (Rentals only)

  • Tenure (Sales only)

  • Usage: Residential / Commercial

  • Floor Area / Land Area / Flat Floor Level

  • Age: Modern, New Build, Period

🔁 Properties marked as Not Interested on the Details Sent tab will be excluded from future matches for that contact.


👤 Match a Contact to Properties

To match properties for a specific contact:

  1. Open the Contact record

  2. Click Match Properties in the Correspond group on the ribbon menu

  3. Choose a delivery method:

    • Property Viewer (for Applicants)

    • Property Screen (for Agents)

    • Property List Designer

    • Property Bulletin (Email)

  4. Optional settings:

    • Include Valuations

    • Include Instructed Properties
      (Not available for Property Bulletin)

  5. Choose a match method:

    • Automatic Match – based on the contact’s saved requirements

    • Manual Selection – view all available properties and select manually

  6. Use Menu → Filter Rows to select/unselect all properties

  7. Apply additional filters to refine the selection

✉️ Send a Single Property

To send one property to an applicant:

  • Open the Contact record

  • Click Email, choose a Property Details Email Template

  • In the Property Related field, select the Property ID or Development

  • Click Send


🏠 Match a Property to Contacts

To find interested contacts for a specific property:

  1. Open the Property record

  2. Click Match Properties in the Correspond group on the ribbon menu

  3. Choose a delivery method:

    • Browse On Screen – Applicant List or Contact Form

    • Email / SMS Text / Letter / Address Label

    • Potential Buyers Report / Contact List Report

  4. Sorting options:

    • Sort By: Registered Date / Maximum Price

    • Sort Order: Ascending / Descending

    • Branch: Filter by office location

  5. General Options:

    • Exclude contacts previously contacted about the property

    • Choose specific contact methods to exclude

  6. Advanced Options:

    • Match by Contact Type, Status, Buying Position

    • Option to include only contacts assigned to you

  7. Click Match to perform the search


📢 Match & Market (Bulk Matching)

Access via:
Main Tab → Match & Market

This tool matches properties to multiple contacts and sends details via email or post.

🔧 Configuration Options

  • Price Variance: Default is 10%

    • E.g., an applicant with a max budget of £100,000 will match properties up to £110,000

    • Adjustable via: System Configuration → Property Price Match Variance

  • Status Filtering:

    • By default, only Available properties are matched

    • You can enable Under Offer properties via: System Configuration → Match Properties Under Offer

  • Email Matching:

    • When sending Property Bulletin Emails, Acquaint automatically filters properties based on each applicant’s requirements