Acquaint Help Topics

Debt Management

The Landlords In Debt Reminder from Home Page shows any Landlords that owe money (a negative balance) . Click on the Reminder to display the Debt Management screen. The Debt Management screen can also be accessed by Financial Tab → Debt Management → Manage Debts.

 

 From here you can produce an Account Statement showing the arrears or an email displaying the arrears with a .PDF of the Account Statement attached.

Optionally you can filter the Contacts by Account, Contact Type, Site / Branch or Contact. There's also an option to Exclude Previously Emailed.

 

The following information will be displayed:

  • Contact

  • Property

  • Last Statement Date

  • Rent Due Day

  • Bank Account

  • Amount Owed


The Menu button has the following options

  • Reports

  • Find

  • Export Grid To Excel

  • Refresh


Using the Debt Management screen

Step 1 - Select to include the Contacts that you want to chase for money, filter options are available for Account, Contact Type, Site Branch or a specific Contact. Click Run.

Step 2 - Choose to either:

  • Print a Copy of the Statement for filing

  • Print a Copy of each Statement to Post

  • Produce Emails and attach Statements as a .PDF

  • Produce SMS Texts


  • The Debt management screen will exclude any Landlords with Consolidated Payments selected (in More Details). These Landlords should be managed via the Consolidated Debt Management screen.

  • Merge fields of "AccountArrears" and "AccountArrearsDaysOverdue" can be used for letters, emails and SMS texts to show how much is outstanding and by the days overdue.