Acquaint Help Topics

Consolidated Debt Management

The Consolidated Debts Reminder from the Home Page shows any Landlords with Consolidated Payments selected (in More Details) that owe money (a negative balance) . Click on the Reminder to display the Debt Management screen.  From here you can produce an Account Statement showing the arrears or an email displaying the arrears with a .PDF of the Account Statement attached.

 

The Consolidated Debt Management screen can also be accessed by Financial Tab → Debt Management → Consolidated Debts.


Optionally, you can filter the Contacts by Account, Contact Type, Site / Branch or Contact. There's also an option to Exclude Previously Emailed.


The following information will be displayed:

  • Contact

  • Last Statement Date

  • Rent Arrears

  • Bank Account

  • Work Orders Unpaid

  • Amount Owed


The Menu button has the following options

  • Reports

  • Find

  • Export Grid To Excel

  • Refresh


Using the Consolidated Debt Management screen

  • Step 1 - Select to include the Contacts that you want to chase for money, filter options are available for Account, Contact Type, Site Branch or a specific Contact. Click Run.

  • Step 2 - Choose to either

    • Print a Copy of the Statement for filing

    • Print a Copy of each Statement to Post

    • Produces Emails and attaches Statements as a .PDF

    • Produce SMS Texts

  • The Consolidated Debt management screen will exclude any Landlords that DO NOT have Consolidated Payments selected (in More Details) . These Landlords should be managed via the Debt Management screen.

  • Merge fields of "AccountArrears" and "AccountArrearsDaysOverdue" can be used for letters, emails and SMS texts to show how much is outstanding and by the days overdue.