Acquaint Help Topics
Acquaint Help Topics
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System Configuration

🛠 System Configuration Help

Access path:
File → Configuration → Site Branch

⚠️ Important: These settings affect core functionality. Please contact Acquaint Technical Support before making changes.

📁 Configuration Categories

🗓️ Appointments

  • Appointment Cancellation Email Template

  • Appointment Cancellation SMS Text Template

  • Auto Confirm When Creating Appointment from Contact Record

  • Cancelled Background Colour

  • Cancelled Background Colour #2

  • Cancelled Text Colour

  • Completion Type

  • Default Duration (mins)

  • Diary Automatic Refresh (mins)

  • Diary Show Full Appointment Details

  • Diary Sync Period (days)

  • Diary Time Slot Interval

  • Exchange Type

  • Home Page Reminder for Unconfirmed Appointment Confirmations to Send

  • Home Page Reminder for Unconfirmed Appointment Confirmations in the Past

  • Include Contact details for all Attendees

  • Include HMO Related Contacts On Appointment Confirmations

  • Inspection Type

  • No Show Background Colour

  • No Show Background Colour #2

  • No Show Text Colour

  • Send Appointment Confirmation SMS texts

  • Send Appointment Notifications To Managing Agents

  • Send Appointment Notifications To Occupiers

  • Send Appointment Notifications to Owners

  • Send Appointment Notifications to Tenants

  • Suppress Property Owner Details on Appointment List

  • Suppress Tenant Details on Appointment List

  • Unconfirmed Background Colour

  • Unconfirmed Background Colour #2

  • Unconfirmed Text Colour

  • Valuation Type

📄Brochures & Lettings

  • Automatically Shrink Font To Fit Text Boxes

  • PDF Conversion Quality

⚙️Defaults

  • Default Contact Market Position

  • Default Contact Retirement Requirements

  • Default Contact Source

  • Default Contact Status

  • Default Contact Type

  • Default Financial Advisor

  • Default Make Payments Payment Method

  • Default Note Type

  • Default Property Agency Type

  • Default Property Area

  • Default Property Board Supplier

  • Default Property Category

  • Default Property Electric Connected

  • Default Property Furnished

  • Default Gas Connected

  • Default Property Local Authority

  • Default Property Management Type

  • Default Property Price Frequency

  • Default Property Price Prefix

  • Default Property Rental Terms

  • Default Property Tax Band

  • Default Property Telephone Connected

  • Default Property Tenure

  • Default Property Type

  • Default Property Water Connected

  • Default Task Type

  • Default Tenancies Payment Method

  • Default Tenancies Pre Payment Method

  • Default Work Order Type

📂File Locations & Folders

⚠️ All settings relating to file locations and folders—please contact Bright Logic before making changes.

🔑Key Management

  • Print Form when Signing Out keys

  • Show Property Address on Key Sign Out Form

🏠Lettings

  • Charge Introduction Fee On Renewal

  • Contact Status When Rental Property Offer Accepted

  • Contact Status When Rental Property Offer Rejected

  • Contact Status When Tenancy Expires

  • Contact Status When Tenancy Setup

  • Contact Type When Rental Property Offer Accepted

  • Contact Type When Rental Property Offer Rejected

  • Contact Type When Tenancy Expires

  • Contact Type When Tenancy Setup

  • Custodial Scheme Rent Limit

  • Default Rent Arrears Interest (%)

  • Default Tenant Renewal Period (Months)

  • Deposit Amount

  • Deposit Held

  • Deposit Ratio Months (x times rent)

  • Deposit Ratio Weeks (x times rent)

  • Electricity Certificate Expiry Reminder (days)

  • Electricity Certificate for Let Only/Introductions

  • Electricity Certificate for Rent Collect

  • EPC Expiry Reminder (days)

  • Gas Certificate Expiry Reminder (days)

  • Gas Certificate Expiry Reminder Let Only/Introductions

  • Gas Certificate Expiry Reminder Rent Collect

  • Landlord Fee #1 Product

  • Landlord Fee #2 Product

  • Landlord Fee #3 Product

  • Landlord Introduction Fee #1 Product

  • Landlord Introduction Fee #2 Product

  • Landlord Registration Licence Period (years)

  • Landlord Registration Required

  • Lettings Fees Description

  • Maintenance Request Last Run Date

  • New Tenancy Set as Receiving Payment

  • Next Council Payment Date Fortnightly

  • Next Council Payment Four Weekly

  • Only Match Students To Student Properties

  • Overseas Tax Calculation Method

  • Payment Day

  • Payment Export File Format

  • Property Disclaimer Notice

  • Property Inspection for Introductions

  • Property Inspection for Rent Collections

  • Property Inspection Frequency

  • Property Inspection for Home Page Reminder

  • Property Inspection Period – First (days)

  • Property Inspection Period – Renewal (days)

  • Rent Review Coordinator

  • Rent Review Home Page Reminder (days)

  • Rent Review Reminder Date (days from end of tenancy)

  • Set Tenancy As Auto Renew

  • Tenancy Default Duration (months)

  • Tenancy Ends Days Prior (days)

  • Tenancy Expiry Reminder

  • Tenancy Introduction Fee Charge Frequency

  • Tenant Fee #1 Product

  • Tenant Fee #2 Product

  • Tenant Fee #3 Product

  • Tenant Introduction Fee #1 Product

  • Tenant Introduction Fee #2 Product

  • Work Order Show Key Allocated

✉️Marketing Emails

  • Body Background Colour

  • Body Text Colour

  • Detail Background Colour

  • Detail Border Colour

  • Detail Heading Colour

  • Footer Divider Colour

  • Detail Text Colour

  • Footer Text Colour

  • Menu Colour

  • Menu Item Colour

  • Menu Item Separator Colour

  • Menu Item Text Colour

  • Outer Background Colour

  • Social Media Icon Style

📦Modules

  • Bookings Module

  • Financial Module

  • Lettings Module

  • Licence Key

  • POS Module

  • Property Management Module

📬Process Emails

  • Responder CC Owner on Property Enquiries

  • Responder Property Enquiry Email

  • Responder Property Enquiry SMS

  • Responder Registration Email

  • Responder Registration SMS

  • File Format

  • Merge Contact Payments

🏘️Property Feedback

  • Abbreviate Applicant Name on Feedback Report

  • Automated Property Feedback Enabled

  • Default Feedback Report Method

  • Property Feedback Request Method

  • Property Feedback Last Run Date

  • Property Feedback Report Letterhead

  • Send Feedback Report Request

🏡Property Particulars

  • Footer Background Colour

  • Footer Text Colour

  • Header Background Colour

  • Header Text Colour

  • Logo

  • Picture Border Colour

  • Show Floor Area for Residential Property Rooms

📊Reports

  • Alternative Row Background Colour

  • Report Header Background Colour

  • Report Logo

  • Report Sub Header Background Colour

  • Report Sub Header Text Colour

  • Row Background Colour

📱SMS Texts

  • SMS Gateway

  • SMS Gateway from Mobile Number

  • SMS Gateway Password

  • SMS Gateway User ID

👥Contacts

  • Address Default

  • Address Label Exclude Region if Postcode Present

  • Address Label First Name Preference

  • Address Label Unknown Addressee

  • Address Suppress Town if Locality Present

  • Mailing Renewal Period (days)

  • Salutation Preference

  • Suppress Name Linking on Letters/Labels

  • All settings regarding 3rd party integrations

🌐Website Integration

  • Create Tasks for Applicant Registrations

  • Custom Property URL

  • FTP Server Name

  • Prompt to Upload

  • Upload Areas Without Properties

  • Upload Country Name

  • Upload Hi-Res Pictures

  • Upload Postcode

  • Upload Properties Let for X Days

  • Upload Properties Sold for X Days

  • Upload Property Directions

  • Upload Property EPCs

  • Upload Property Particulars

  • Upload Rental Properties Under Offer

  • Upload Required

  • Upload Sales Properties Under Offer

  • Watermark

  • Watermark Text

  • Web Mailing List Removal Status

  • Web Site Registration Landlord Type

  • Web Site Registration Source

  • Web Site Registration Status

  • Web Site Registration Type

  • Web Site Registration Vendor Type

  • Website Integration Last Run Date

📧Email

⚠️ All settings relating to Email—please contact Bright Logic before making changes.

🧩General

  • Assign Default Marketing Email Items

  • Automatic Closedown Backup

  • Automatic Daily Backup

  • Case Conversion Special Words

  • Close Incoming Call Alerts on Call End

  • Last Login Date

  • Last System Info Message ID

  • Licence Date

  • Rename File Method

  • System Info Message Last Check Date

  • Update Contact Last Check Date

  • Version

🖼️Letterheads

  • Letterhead Image Quality

🗺️Mapping

  • Printed Map Marker Colour

  • Printed Map Marker Size

  • Printed Map Zoom Level

📣Marketing Preferences

  • Auto Add To Mailing Lists

  • Bulk Anonymise Home Page Reminder Days Since Last Run

  • Bulk Anonymise Last Run Date

  • Bulk Anonymise No Activity Since (days)

  • Bulk Anonymise No Transactions Since (years)

  • Consent Assumed for Imported Data

  • GDPR Compliance

  • Legitimate Interest Assured For Portal Email Registrations

  • Marketing Preferences Confirmed Home Page Reminder (days)

  • Marketing Preferences Recently Requested Home Page Reminder (days)

💳Payment Export

  • File Format

  • Merge Contact Payments

  • Payment Run Number

🏘️Property Emails

  • Background Colour

  • Hyperlink Colour

  • Hyperlink Hover Colour

  • Property Emails Use Branding

  • Text Colour