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Tenant Fees Ban

As you will be aware the Tenant Fee ban doesn’t just mean a ban on lettings fees but also the majority of other Tenant Fees. Cutting costs in certain areas, working more efficiently but naturally within the restrictions of the fees ban can help off-set the potential reduction in income from Tenant fees.

With further industry challenges such as Brexit uncertainty and the loss of landlord Tax and interest rate breaks now is the time to get ahead of the curve by embracing automation and reviewing your procedures. 

Whilst we can’t advise you on the legal aspects of the legislation* we can advise on how to get the most of Acquaint, so here are top 10 ways to work smarter.

 

The information contained in this article is for general guidance only for matters of law, seek legal advice

  

TENANT FEES BAN

1. MANAGED SERVICE LEVELS

2. RENT INCREASE & RENT REVIEW

Review your service levels, consider tiered services e.g. charge different commission levels for Gold, Silver and Bronze or All-inclusive management types which may or may not include compliant certificates, inspections and Client Login.

 

If you are applying a rent increase use the Update Rent and Commission to apply the change. Take some time out to examine your Rent Review policy. Consider a standard term in Tenancy agreements that on renewals the rent will increase.

3. CLIENT LOGIN

4. EARN INTEREST ON DEBTS

Take the pressure off your office by using Client Login. This gives access to your landlords, tenants, contractors, vendors, applicants to view their data and account online. They won't get access until you give this to them, this is granted through a registration link sent using a new email template.

Use the Charge Interest screen to apply a rate of interest to apply to rent arrears.**

The amount that can be charged is subject to restrictions. The current draft legislation prevents charges for reminder letters.

5. GUARANTEED RENT

6. CONTRACTOR COMMISSION

If considering a Rent Guarantee service, the Rent Guarantee Feature allows you to set up a Tenancy for which you will pay the Landlord regardless of whether or not the rent has been paid by the Tenant.

Earn revenue by applying a contractor commission fee for paying invoices. (Bill Commission screen in Bill Received). Offer your Let Only Landlords a free certificate due reminder service and the option to use on of your ‘approved contractors’ generating further commission.

7. A COST FOR COPIES

8. GO DIGITAL

Consider a fee for landlord requests for copies of invoices. Even a nominal fee of 50p for each copy can add up when multiplied over a year.

Save time and money printing and posting Tenancy agreements by using Letter Templates with Signable e-signature fields.  Signers can sign and date your document on any device (even smart phones!) quickly and easily.  Whilst you can be confident making sure the document is legally binding and secure. 

9. UTILITY COMMISSIONS

10. SELF ASSESSMENT REPORTS

Automatically send your move in data to Tenant Shop. They will contact the Tenant to promote utility services potentially helping you earn commission.

Account Summary Statements can be produced to summarise transactions for clients tax returns for example at the end of the year, or end of tax year. To produce these statements you would use the Account Summary Statements icon under the Financial tab.

Example: The tenant is 30 days late for one £1,200 rent payment.  The base rate of interest is currently 0.75%, so you can chase the tenant for the outstanding rent plus a fee of 3.75% for the outstanding rent, pro rata for the 30 days.3.75% of £1,200 is £45.00. To get the pro rata amount, we multiply £56.25 by 60/365 (the yearly rate), which is £7.40. Keep on top of arrears and then the amounts will soon add up!

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