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Progression - Information and Milestones

🧭 Property Progression Overview

Acquaint allows you to manage both Sales and Lettings Progression by tracking key milestones, solicitor details, and mortgage information throughout the transaction process.


🏡 Sales Progression

👤 Sales Progressor

A Sales Progressor can be assigned to each property. By default, this is the User who added the property, but it can be changed as needed.

📑 Key Information to Record

Enter the following details as they become available:

  • Solicitors (used when generating letters):

    • Vendor’s Solicitor

    • Purchaser

    • Purchaser’s Solicitor

  • Sales Agreed Price (automatically prefilled from the Sent/Offers screen)

  • Mortgage Details:

    • Mortgage Broker

    • Mortgage Provider


🗓️ Mortgage Milestones

Track the progress of the mortgage process using these fields:

  • Mortgage Form Submitted

  • Mortgage Valuation Booked

  • Mortgage Offer Received

  • Proof of Identity Received

  • Searches Submitted

  • Searches Received

  • Contract Signed by Vendor

  • Contract Signed by Purchaser



📆 Milestone Dates

  • Exchanged Contracts Date:
    If entered, the property will be displayed on portals as Sold Subject to Contract.

  • Completion Date:
    Automatically calculated when an offer is accepted, based on the system configuration setting:
    Default Estimated Completion Date After Accepted Offer (weeks)

    • Default value: 12 weeks

    • If no date is entered or the setting is set to 0, no automatic date will be applied.

You can manually edit the Completion Date from the Progression tab on the Property Offer screen.

🔔 Reminders

A Home Page Reminder titled Properties With Estimated Completion Date Passed will alert you to properties with overdue estimated completion dates.


🏘️ Lettings Progression

Record the following details for lettings transactions:

  • Lettings Progressor

  • Landlord’s Solicitor

  • Tenant’s Solicitor


⚙️ Customisation

Fields on the Property Progression screen are user-definable, allowing you to tailor additional fields for both Sales and Lettings workflows to suit your agency’s needs.