Statements

Within Acquaint there are three types of Statements:

Payment Statements for issue after Payments have been made in the Payment Run

1. Accounts Summary Statements to summarise transactions for clients tax returns.

2. Account Statements for a Contact

The Statements in Acquaint included integrated invoices so invoices do not have to be produced separately.

1. Producing Statements From the Payment Run

1. Click the Produce Statement icon, a message will remind you that you must of run the Payments Run before Statements can be produced. Click OK to proceed.

2. In Step 1 - select the Contacts for whom you wish to produce Statements for.

3. In Step 2 - if the Use Contacts Preferred Delivery Method i.e. Email/Post/Both is selected then the Statements will be produced in the format that the Landlord has set in their preferred delivery method in the More Details screen. If the Use Contacts Preferred Delivery Method is unselected then once you have clicked the Run button you can chose the Delivery Method.

4. Click the Run button.

If a Contact (i.e. a Landlord) is associated with multiple Properties then each Property will be treated and listed separately. Optionally, you can group all a Landlord's Properties on one Statement by switching on Consolidated Payments for the Landlord

For the Monthly Statements:

• Prior to producing Statements the Process Tenant Payments and Payment Run functions should be run first in order to bring Accounts up-to-date

• Each Statement produced is allocated a unique Statement ID. Transactions included on Statements are highlighted on the Accounts tab for each Contact

• Once a Transaction has been included on a Statement it cannot be Edited or Deleted

• If a Statement is produced for a Landlord who owes money then the system creates a Balance Brought Forward Transaction of the outstanding amount to act as the starting point for the next month's Statement. Balance Brought Forward Transactions are automatically excluded from Transaction Reports.

• If Bank Details have been added against a Contact these are automatically printed on their Statement.

• Some of the information displayed on Statements such as Rent Arrears, Rent Period, Tenancy Rent and Tenancy Terms can be switched off in Company Configuration ->Financial

Definable Footer Text can be added to Statements. This is defaulted to the value entered in Configuration & Administration->System Configuration->Statement Footer Text but can be modified/entered when producing Statements. A typical use for this would be to enter VAT Registration details or seasonal messages

2. Account Summary Statements

To produce these statements you would use the Accounts Summary Statements icon under the Financial tab. See Account Summary Statements

3. Account Statement for a Contact

Produce an Account Statement at any time for a Contact this can cover a specified period of time or all transactions for example if a Landlord or Tenant requests an account statement for the last 3 months.

1. Find the Contact click Menu → Account Statement

2. Select All Transactions, Up to Today or select a specified Date Range

3. Click Run

Undo a Statement

If a Statement has been produced in error it can be reversed by finding the relevant Contact and clicking the Statement button on their Accounts screen.

If your contact has multiple properties you must select the Property that the Statement is for in the Properties filter on the Account screen first before undoing the Statement otherwise you will get the message 'There was No Statement to Undo' .

Reprinting Payment Run Statements

Previously produced Payment Run Statements can also be reprinted/emailed for individual Contacts from their Account tab and click the Menu → Payment Run Statements → View/Email Previous.

Select the Statement.

From here you can email or print the statement

Statement List