Acquaint Help Topics

User Departments

🏢 User Departments in Acquaint

Each User in Acquaint is assigned to a Department, which helps group users based on their role or function. For example, you might create separate departments for:

  • Sales

  • Lettings

This allows for better organisation and filtering across the system.

🔍 Using Departments in the Diary

User Departments can be used as a filter in the Diary screen, making it easy to view appointments and tasks by team or function. The selected filter is remembered when you exit the Diary, streamlining your workflow.

⚙️ Accessing & Managing Departments

You can manage User Departments in two ways:

  • From the Configuration & Administration tab → Security menu

  • Directly from the User Settings tab on a User’s Contact record

  • New Departments can be created at any time

  • There is no limit to the number of Departments you can define

🛠 Default Setup

Acquaint automatically creates a default General User Department, which can be edited or expanded to suit your organisation’s structure.