Email FAQs

How do I update my email password in Acquaint?

1. Open Acquaint and go to File in the top left hand corner

2. Go to Configuration

3. Email settings

4. Select your Email Address from the list

5. Click Edit → then depending on your email provider you will need to either:

   1. Update SMTP Password

   2. Click Authorise and follow the steps.

How do I add my email address into Acquaint?

1. Open Acquaint and click File in the top left hand corner

2. Click Configuration

3. Click Email settings

4. Click New

5. Select the email provider if it’s within the list or you can select other

6. Add in the email address at the top box where it says Email address.

   • If you are using Office365/Gmail you should use the OAuth Token box by clicking the Authorise button.

     • If however you use any other option you would need to use User Name and Password then fill out the boxes of:

       SMTP User Name : Email Address

       SMTP User Password : Email Password

       SMTP Port.

       SMTP Authenticate.

       SMTP Secure Sockets Layer.

How do I add an email signature to Acquaint?

In Acquaint you click on Marketing Tools at the top of Acquaint.

Click Email Signatures

The “Default Email Signature” is the one that is attached to 99% of your emails.

You will need to change/add to the body of the email.

You can add links, images, change colours and fonts too.

See more here.

How often do my email sync into Acquaint?

Acquaint will connect to Outlook and import Emails and Contacts, this will happen every 30 minutes.

The option to select which folder to process and whether to process sub folders is located in File → Configuration → PC Configuration → Settings → Process Emails.